top of page

Fulfillment Policy


Please read and make sure you fully understand our refund policy prior to making a payment.

These policies will aid users to determine how PALM + PINE MARKETING AND DESIGN fulfills orders.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice, and all Agreements: “Client”, “You” and “Your” refers to you, the person who logs on to this website and is compliant with the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to, prevailing law of the United States. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to the same.


Fulfillment Policy

At PALM + PINE MARKETING AND DESIGN, we ensure that the services we provide are satisfactory. Customer satisfaction is our utmost priority as we take all complaints about the services we render very seriously. This Fulfillment Policy (the “Policy”) informs you about our delivery policy and the rules and guidelines relating to the refunds for services purchased on our website. Please read this Policy carefully to understand your rights and also understand the requirements for the refund.


Delivery Policy

At PALM + PINE MARKETING AND DESIGN, we sell virtual products and render service. We deliver our products to users via Emails, Facebook Messenger, Instagram Messenger, Zoom, Google, etc as it suits your business.


Portfolio Usage Rights

By using our service, you agree to let us display the finished product on our website (or any other platform) as our portfolio for marketing purposes.

If any chargeback or payment dispute is caused by CLIENT to a bank or credit card company, then CLIENT services and/or projects will be suspended and in some cases, all work will be undone (reversed) without notice. Furthermore, the amount of the chargeback fee will be issued to the CLIENT (to recover any fees passed on to us by the credit card company).

In Addition, any outstanding balances accrued as a result of the chargeback(s) will have to be paid in full before we restore service, deliver any files, or commence any work.


Requesting a chargeback or opening a dispute for a valid charge from us is fraud. Chargebacks are never a legal or appropriate means of obtaining a refund. All disputes will be challenged by our lawyers with sufficient evidence from our records.

PALM + PINE MARKETING AND DESIGN reserves the right to disable and terminate a user’s account, services, or contract if a user is found in violation of our terms and policies. Termination due to policy violations will not be refunded.

Please also read our TERMS OF SERVICE

Local Everywhere

Not all marketing and design companies serve you equally, so don’t limit yourself. Sometimes if you want the best, you need to break out of your comfort zone. Although headquartered in Maryland, we provide the same outstanding service nationally.

Let’s Talk. (410) 212-8029

Get started now with a consultation.

bottom of page